Official WhatsApp Business API Partner

The AI-Powered Operating System for WhatsApp Commerce

A unified platform that connects conversations, automation, and intelligence — so your business runs smarter on WhatsApp.

From broadcasts and chatbots to team inbox and deep analytics — everything you need to sell, support, and scale on the world's most popular messaging channel.

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Official Meta Partner Enterprise-Grade Security 99.9% Uptime
10K+
Active Businesses
50M+
Messages Delivered
98%
Delivery Rate
Waworks Flow Builder — Visual WhatsApp automation builder

Trusted by forward-thinking businesses

clint 1
The Problem

WhatsApp Is Your Biggest Channel.
But Managing It Shouldn't Be This Hard.

Most businesses struggle with fragmented tools, slow responses, and manual workflows. Your customers deserve better.

Slow Response Times

Customers expect instant replies. Every minute of delay costs you conversions. Manual responses simply cannot keep pace.

Fragmented Tools

Juggling separate tools for messaging, CRM, campaigns, and analytics creates data silos and wasted effort across your team.

Repetitive Manual Work

Your team spends hours answering the same questions, sending the same follow-ups. That's time better spent on growth.

Why Waworks

One Platform. Every Capability. Zero Compromise.

Businesses choose Waworks because it replaces complexity with clarity — bringing every WhatsApp capability into a single, intelligent platform.

Unified Platform

Messaging, CRM, automation, campaigns, and analytics — unified in a single workspace. No more switching between tools.

AI-First Architecture

Intelligence is built into every layer — from auto-responses and sentiment analysis to smart routing and predictive insights.

Official WhatsApp API

Direct integration with Meta's official Business API. Verified sender, green badge eligible, and fully compliant messaging.

Powerful Automation

Visual flow builder, conditional logic, API actions, and scheduled triggers. Automate anything without writing code.

Built to Scale

Multi-tenant architecture handles millions of messages. Whether you serve 100 customers or 100,000, performance stays consistent.

Enterprise Security

Role-based access, audit logs, data encryption, and privacy controls that meet the standards of enterprise organizations.

Developer Friendly

RESTful APIs, webhook integrations, and comprehensive documentation. Build custom workflows and connect your stack.

Industry Solutions

Pre-built templates and workflows for ecommerce, healthcare, education, real estate, and more. Deploy in minutes.

Dedicated Support

Onboarding assistance, priority support, and a dedicated success team for enterprise accounts. We grow when you grow.

Platform

Everything in One Platform

Seven powerful modules working together as one system. Each solves a specific business need. Together, they transform how you operate on WhatsApp.

AI Engine

Natural language understanding, intent detection, and smart responses. Your AI assistant that learns and improves with every conversation.

Flow Builder

Visual drag-and-drop builder for conversation flows. Smart branching, API actions, conditional logic — no coding required.

Team Inbox

Shared inbox for multi-agent collaboration. Assign conversations, add notes, and resolve queries — all with full context.

Campaigns

Broadcast to thousands, segment your audience, A/B test messages, and track every metric from delivery to conversion.

Knowledge Base

Import your documents, FAQs, and product data. The AI uses this knowledge to answer customer questions accurately.

Connectors

Integrate with Shopify, WooCommerce, Google Sheets, CRMs, and payment gateways. Your stack, connected seamlessly.

Analytics

Real-time dashboards for message performance, agent productivity, campaign ROI, and customer engagement trends.

Automation

Trigger-based workflows, scheduled actions, and event-driven logic. Automate the entire customer journey end-to-end.

Waworks Flow Builder — visual WhatsApp conversation builder
Flow Builder

Build Smarter WhatsApp Journeys

Design complex conversation flows visually. Drag nodes, connect paths, and add conditions — your entire customer journey mapped out in one canvas.

  • Drag-and-drop visual editor with 13+ message types
  • Smart branching with conditional logic and quick replies
  • API call nodes for real-time data from any system
  • AI-powered actions for intelligent responses
  • Publish instantly, iterate continuously
Explore Flow Builder
Waworks WhatsApp Campaigns — personalized product broadcasts
Campaigns

Reach Thousands. Convert More. Measure Everything.

Send personalized broadcasts with product catalogs, promotional offers, and interactive elements. Segment your audience, schedule delivery, and track every interaction.

  • Rich media broadcasts with product carousels
  • Advanced audience segmentation and targeting
  • Scheduled sends with timezone optimization
  • Delivery, open rate, and conversion tracking
  • A/B testing for message optimization
See Campaign Tools
Waworks Broadcast — send messages to 150K+ people at scale
Broadcast

One Message. Millions of Conversations.

Scale your outreach without losing the personal touch. Broadcast to 150K+ contacts with personalized variables, dynamic content, and smart scheduling.

  • Send to 150K+ contacts in a single campaign
  • Dynamic personalization with contact variables
  • Template management with Meta approval workflow
  • Real-time delivery and engagement analytics
  • Full digital marketing and automation suite
Start Broadcasting
AI in Action

Conversation Experiences That Convert

See how Waworks-powered conversations handle real business scenarios — from order tracking to product discovery — automatically.

Order Care Assistant

  • Automates order tracking and delivery updates
  • Handles returns and cancellation requests instantly
  • Sends location and slot reminders to reduce RTO
  • Collects customer reviews right after delivery
Hi, can I get my order status for #O-9321?
Your package is on the way and will arrive by 6:30 PM.

Product Discovery AI

  • Guides users with consultative product recommendations
  • Compares variants, sizes, and prices in one chat
  • Pushes smart catalog cards for faster buying decisions
  • Hands over to sales agents when users need help
Smart Match: Running Shoes
Do you have this in size 8 and black?
Yes. In stock with free shipping and COD option.
Show Catalog
How It Works

From Setup to Scale in Six Steps

Get your WhatsApp business automation live in under an hour. No technical expertise required.

1
Connect Your WhatsApp Number

Link your business number through Meta's official WhatsApp Business API. Verified in minutes, not days.

2
Configure AI Capabilities

Set up your AI assistant with custom personality, tone, and escalation rules. Train it on your business context.

3
Import Your Knowledge

Upload product catalogs, FAQs, and support documents. The AI learns your business to answer questions accurately.

4
Build Automation Flows

Use the visual flow builder to create conversation journeys — welcome messages, lead qualification, order updates, and more.

5
Launch and Engage

Go live with broadcasts, chatbots, and team inbox. Start engaging customers instantly across every touchpoint.

6
Measure and Optimize

Track delivery rates, response times, conversions, and ROI. Use insights to continuously improve your WhatsApp strategy.

Features

Every Tool Your Business Needs on WhatsApp

A comprehensive toolkit built for modern businesses. Each feature solves a real business problem — not just a checkbox.

Broadcast Messaging

Send personalized broadcasts to thousands of contacts instantly. Schedule campaigns, use templates, and track delivery in real time.

Chatbot Automation

Build intelligent no-code chatbots that handle FAQs, qualify leads, and guide customers through their journey — 24 hours a day.

Multi-Agent Live Chat

A shared team inbox where multiple agents handle conversations simultaneously. Route, assign, add notes, and resolve — together.

Campaign Management

Plan, launch, and analyze marketing campaigns with advanced targeting, A/B testing, and conversion tracking — all built in.

CRM & Segmentation

Organize contacts with tags, custom fields, and smart segments. Build rich customer profiles and target exactly the right audience.

Real-Time Analytics

Track message delivery, open rates, response times, and campaign ROI with beautiful, real-time dashboards that inform every decision.

Industry Solutions

Built for Your Industry. Ready to Deploy.

Pre-configured templates, workflows, and best practices tailored for your specific business vertical. Get started in minutes, not months.

Ecommerce

Abandoned cart recovery, order confirmations, shipping updates, product recommendations, and post-purchase engagement.

Learn more
Restaurants

Table reservations, menu browsing, order placement, delivery tracking, and loyalty program automation via WhatsApp.

Learn more
Healthcare

Appointment scheduling, prescription reminders, lab report delivery, and patient follow-ups — securely over WhatsApp.

Learn more
Education

Admission inquiries, course enrollment, fee reminders, class schedules, and parent-teacher communication flows.

Learn more
Real Estate

Property inquiries, virtual tour scheduling, EMI calculators, document collection, and buyer follow-up sequences.

Learn more
Agencies

Multi-client management, white-label solutions, campaign execution, and performance reporting — from one dashboard.

Learn more
Professional Services

Client onboarding, appointment reminders, service updates, invoice notifications, and feedback collection.

Learn more
Retail

In-store promotions, loyalty programs, new arrival alerts, restock notifications, and personalized shopping assistance.

Learn more
Live Preview

See It in Action

This is how your customers experience automated support — fast, personal, and always available.

Instant Replies

Respond to customers in milliseconds, not hours. Bots handle repetitive queries automatically.

Seamless Handoff

Automatically route complex queries to live agents with full conversation context.

Multi-Language Support

Serve customers in their preferred language with automatic detection and template localization.

FashionHub Store
online
Hi there! 🛍️ Welcome to FashionHub! What are you looking for today?
New Arrivals Track Order Offers
2:15 PM
Show me new arrivals!
2:15 PM
Bot
Here are our top picks this week! 🔥
1. Classic Denim Jacket — ₹2,499
2. Summer Floral Dress — ₹1,899
3. Premium Sneakers — ₹3,299

Reply with the number to view details or buy!
2:15 PM
1
2:16 PM
Bot
🧥 Classic Denim Jacket
₹2,499 • Sizes: S, M, L, XL
⭐ 4.8/5 (320 reviews)

Ready to order? I'll send you a payment link! 💳
Buy Now More Details
2:16 PM
Trust & Security

Enterprise-Grade Security. Built-In Compliance.

Your data, your customers' data, and your business operations — protected by the same standards trusted by enterprise organizations worldwide.

Official Meta Integration

Direct partnership with Meta for WhatsApp Business API. Verified sender status and green badge eligibility.

High Availability

Multi-region infrastructure with 99.9% uptime SLA. Automatic failover ensures your business never goes offline.

Multi-Tenant Architecture

Isolated data environments for each tenant. Your data never mixes with another customer's data.

Role-Based Access

Granular permissions for every team member. Admins, agents, and managers see only what they need to.

Audit Logs

Complete activity trail for compliance and accountability. Every action is logged, searchable, and exportable.

Data Encryption

End-to-end encryption for messages in transit. AES-256 encryption for data at rest. Your data stays yours.

Data Privacy

GDPR-ready data handling practices. Customer consent management, data export, and deletion controls built in.

Disaster Recovery

Automated backups with point-in-time recovery. Business continuity plans tested and validated regularly.

Customer Stories

Trusted by Businesses Across Industries

See what our customers have to say about transforming their WhatsApp engagement with Waworks.

Business Impact

Measurable Results. Not Just Promises.

Businesses using Waworks see real improvements across sales, support efficiency, and customer engagement metrics.

Higher Conversions

Engage leads on WhatsApp — the channel with the highest open rates. Convert more with timely, personalized messages that meet customers where they are.

3x
Higher conversion rate
Lower Support Costs

Automate 70% of repetitive support queries with intelligent chatbots. Free your agents to focus on conversations that truly need a human touch.

70%
Support cost reduction
Always-On Engagement

Your business never sleeps. Chatbots handle inquiries, collect leads, and process orders around the clock — even when your team is offline.

24/7
Always-on automation
FAQ

Common Questions, Clear Answers

Everything you need to know before getting started with Waworks.

Waworks is an AI-powered WhatsApp Business API platform that helps businesses automate conversations, send broadcast campaigns, manage team inboxes, and analyze performance — all from one unified dashboard. You connect your WhatsApp Business number through the official Meta API, configure your automation flows, and start engaging customers at scale.
No. Waworks is designed for business teams, not developers. The visual flow builder, campaign manager, and inbox are all no-code tools that anyone on your team can use. For advanced use cases, we also offer APIs and webhook support for developers who want deeper integrations.
Yes. Waworks is built on Meta's official WhatsApp Business API (Cloud API). This means your messages are sent through official channels with full compliance, green badge eligibility, and enterprise-grade reliability. We are not using any unofficial or gray-route methods.
With Waworks, you can broadcast to 150,000+ contacts in a single campaign. The number depends on your WhatsApp Business API messaging tier, which increases as your account quality and volume grow. We help you optimize your sender reputation to reach the highest tier.
Waworks serves businesses across ecommerce, restaurants, healthcare, education, real estate, agencies, professional services, retail, and more. We provide industry-specific templates and workflows so you can get started quickly with best practices built in.
Our pricing is transparent and straightforward. Your subscription covers platform access, all features in your plan, and support. The only additional cost is WhatsApp's per-conversation charges (set by Meta), which vary by conversation category. We display these rates clearly on our pricing page — no hidden fees.
Yes. Waworks integrates with popular platforms including Shopify, WooCommerce, Google Sheets, Zapier, and various CRM systems. We also provide RESTful APIs and webhook support for custom integrations with any system your business uses.
Absolutely. We implement enterprise-grade security including data encryption at rest and in transit, role-based access controls, audit logging, multi-tenant data isolation, and regular security assessments. Your data is stored securely and never shared with third parties.
Pricing

Transparent Pricing. No Surprises.

Start free, upgrade as you grow. Every plan includes access to the full platform — the only difference is scale.

Basic

Everything you need to get started with your business.

₹1,999/ month
Start Free Trial
  • Per Template Message Charges
  • Marketing: ₹1.09
  • Utility: ₹0.145
  • Authentication: ₹0.145
  • Service: Unlimited Free
  • Features Included
  • All Features of Free Forever
  • 1 Owner + 5 FREE Agents included. Additional Agents at Rs. 750/month each
  • Smart Audience Segregation
  • Broadcasting & Retargeting
  • Template Message APIs
  • Multi-Agent Live Chat
  • Agent Transfer & Manager Monitoring
  • 2400 Messages/min
  • Shopify & WooCommerce Integrations
  • Dialogflow Chatbot Integration
  • Shared Team Inbox
  • Click-to-WhatsApp Ads Manager
  • Chatbot Flows
  • 5 Chatbot Flows: Rs. 2500 (charged separately)
Most Popular
Pro

Highly recommended plan to make the best use of retargeting campaigns.

₹2,999/ month
Start Free Trial
  • Per Template Message Charges
  • Marketing: ₹1.09
  • Utility: ₹0.145
  • Authentication: ₹0.145
  • Service: Unlimited Free
  • Features Included
  • All features in Basic Plan
  • Upto 100 Tags
  • Upto 20 Custom Attributes
  • Campaign Scheduler
  • Campaign Click Tracking
  • Smart Agent Routing
  • Campaign Budget Analytics
  • Project APIs
  • Custom Agent Rules
  • Carousel Template Click Tracking
  • CSV Campaign Scheduler
  • User Access Control
  • Automatic Failed Message Retry
  • 1 Owner + 5 FREE Agents included. Additional Agents at Rs. 750/month each
  • Chatbot Flows
  • 5 Chatbot Flows: Rs. 2500 (charged separately)
Enterprise

Recommended for 5 Lac+ Messages per month.

Custom
Talk to Sales
  • Per Template Message Charges
  • Marketing: Custom
  • Utility: ₹0.145
  • Authentication: ₹0.145
  • Service: Unlimited Free
  • Features Included
  • All features in Pro Plan
  • Recommended for Brands with 5 Lac+ Users
  • Unlimited Tags
  • Unlimited Attributes
  • Downloadable Reports
  • Dedicated Account Manager
  • Priority Customer Support
  • Webhooks
  • Higher Messaging Speed
Resources

Insights for WhatsApp-First Businesses

Actionable strategies, automation playbooks, and growth insights to help you make the most of WhatsApp for your business.

Automation
How to Build a 24/7 WhatsApp Support Flow in 20 Minutes

Step-by-step playbook from greeting to handoff using Waworks chatbot journeys.

Read Article
Campaigns
Broadcast Strategy That Increased Repeat Orders by 38%

Learn segment rules, message timing, and CTA styles used by high-performing D2C teams.

Read Article
Analytics
What to Track Weekly in Your WhatsApp Revenue Dashboard

A practical KPI checklist to monitor conversion rate, response quality, and campaign ROI.

Read Article

Turn Conversations into Growth

Join businesses already using Waworks to automate, engage, and scale on WhatsApp. Start your free trial today — no credit card required.

Start Free Trial Book a Demo